Faq's
Frequently Asked Questions
What products does A1 Wholesale Supplies stock?
A1 Wholesale Supplies provides a wide range of wholesale consumable products for businesses, schools, childcare centres, aged care, cleaning contractors, hospitality venues, offices, and commercial facilities. Our range includes toilet paper, hand towel, cleaning chemicals, garbage bags, hospitality supplies, gloves, janitorial supplies, hygiene products, and washroom consumables.
Can I open a business trade account?
Yes. Businesses can apply for a trade account with A1 Wholesale Supplies. Approved customers may receive access to account pricing, invoicing terms, streamlined ordering, and ongoing customer support for recurring supply needs.
Opening a Business Trade Account is simple. Complete our online business account application with your company name, ABN/tax ID, and contact details. Most applications are approved within 1 business day. Once approved, you’ll gain immediate access to trade pricing, and a dedicated account manager.
Do you offer wholesale pricing for bulk orders?
Yes. We specialise in bulk and wholesale supply for businesses across Victoria & Australia. Our competitive wholesale pricing helps businesses reduce costs on everyday consumables including cleaning supplies, paper products, hospitality supplies and hygiene essentials. Contact our team who will help you with your specific bulk pricing tiers and unlock wholesale rates.
Which industries do you supply?
We supply a broad range of industries including:
- Schools & education
- Childcare centres
- Commercial cleaners
- Hospitality & food service
- Offices & corporate facilities
- Warehouses & industrial sites
- Healthcare & aged care
- Property & facility management
Our products are designed for high-traffic commercial environments requiring reliable and cost-effective consumables.
Where do you deliver?
A1 Wholesale Supplies delivers wholesale cleaning products, washroom supplies, hospitality supplies, hygiene consumables, and janitorial supplies across Melbourne and wider Australia.
We offer FREE delivery across Melbourne Metro on orders over $250 + GST.
Our Melbourne delivery areas include:
- Melbourne CBD & Inner City
- Bayside & Inner South East Melbourne
- South East Melbourne & Dandenong Corridor
- Eastern Melbourne & Eastern Suburbs
- Northern Melbourne & Northern Suburbs
- Western Melbourne & Western Suburbs
- Greater Melbourne Metropolitan Areas
We regularly supply businesses, schools, childcare centres, offices, hospitality venues, childcare, aged care and commercial facilities throughout metropolitan Melbourne and surrounding areas.
For regional Victoria and interstate deliveries, freight charges and delivery times may vary depending on location and product availability. Contact our team for delivery information specific to your area.
Can you help businesses reduce consumable costs?
Yes. We work with businesses to improve purchasing efficiency and reduce costs across cleaning supplies, washroom products, hospitality supplies, and hygiene consumables. We can recommend suitable bulk-buy options, improved dispenser options and cost-effective product alternatives without compromising quality.
What are the best paper products for high-traffic bathrooms?
For high-traffic commercial bathrooms, we recommend high-capacity toilet paper and absorbent hand towel systems designed for offices, schools, shopping centres, hospitality venues, and public facilities. Our team can help recommend the best commercial washroom products for your requirements and budget.
Do you supply Safety Data Sheets (SDS) for cleaning chemicals?
Yes. Safety Data Sheets (SDS) are available for applicable cleaning chemicals and commercial cleaning products. If you require SDS documentation for workplace compliance or staff safety, our team can provide it upon request.
What are your shipping options and order lead times?
We deliver wholesale cleaning products, packaging supplies, washroom products, and business consumables across Melbourne and Australia-wide.
Melbourne Metro deliveries are typically completed within 1–3 business days, depending on product availability and delivery location.
We offer a range of delivery options for businesses including standard delivery and bulk order fulfillment for larger wholesale orders.
If you require your goods urgently, please contact our team to discuss express delivery options. We understand that businesses cannot run out of essential cleaning, hygiene, washroom, and hospitality supplies, and we will always do our best to prioritise urgent orders where possible.
For regional Victoria and interstate deliveries, freight charges and delivery timeframes may vary. Please contact our team for delivery information and freight pricing specific to your location and order requirements.
What is your returns policy?
At A1 Wholesale Supplies, we are committed to supplying quality cleaning products, washroom supplies, hospitality supplies, and business consumables to our customers.
If you experience an issue with your order, please contact our team as soon as possible. Returns or claims for damaged, faulty, or incorrect products may be accepted subject to approval and product condition.
For any questions regarding returns, product issues, or order support, our customer service team is here to help provide a fast and practical resolution.
What makes A1 Wholesale Supplies different?
A1 Wholesale Supplies focuses on reliable service, competitive wholesale pricing, fast supply of essential consumables, and personalised customer support. We understand the needs of businesses that rely on consistent supply of cleaning products, washroom consumables, hospitality supplies, and hygiene solutions to keep operations running smoothly.
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